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Frequently Asked Questions
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Who are the participating brands for AYANA Rewards?
How do I sign up for AYANA Rewards?
Will I receive a physical or digital membership card?
What benefits do I receive as an AYANA Rewards member?
Can my partner and I share an AYANA Rewards membership?
I would like to transfer my points to another person. Is it possible?
Do Points Expire?
How am I able to maintain my active status?
Does AYANA Rewards have a phone line?
How am I able to maintain my Gold or Platinum status?
I just completed a booking. Why is it not showing in my Upcoming Bookings section?
I just signed up for AYANA Rewards or forgot to sign in as a member. Can I get the member rates for my existing booking?
